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Success Story of the Commonwealth Bank in Adopting Cloud Technology

PT. Bank Commonwealth (Commonwealth Bank), with more than 20 years of presence in Indonesia, is a subsidiary of Bank Commonwealth of Australia (CBA). CBA themselves is considered the largest service provider listed on the Australian Securities Exchange and is included the Morgan Stanley Capital Global Index. ​

Commonwealth Bank today offers customers a variety of banking products in 25 cities across Indonesia such as savings, deposits, mortgage, various investment products, bancassurance, working capital credit for Small / Medium Enterprises (SME) and Safe Deposit Box (SDB), 24-hours Call Centre, as well as internet banking with special features that offer transaction flexibility.

The Challenge

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Customer needs efficient environment and management tools

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Need security & standard to meet the regulation

With more and more demand of mobile-based banking and increasing competition against other banks, Commonwealth Bank Indonesia realized that they need to up their game. Developments of new applications are planned and being put in motion. However, in one point, their servers capacity was reaching its peak and expansion is needed.​

Commonwealth Bank Indonesia then decided to put their development environment, both existing and new later on, to the cloud. Moving to the cloud itself is considered a bold move, yet it’s fine for them since only the production environment is regulated by local authorities. By moving to Azure, Commonwealth Bank expected new benefits such as:​

a. They can launch new development initiatives in a shorter period of time, as compared to them procuring new servers to fulfill development needs. ​

b. More free spaces for them to run production apps on their existing environment.​

c. Supports their agile development initiative, backed by modern cloud infrastructure that empowers them to do so.​

Solution

Implementing
The Right Technology

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Azure Monitoring,
Defender & Backup

Microsoft Azure as the public cloud provider, offers a lot of services to support the customer needs. ViBiCloud helps the customer needs to implement the Azure technology as the part of their hybrid cloud environment. ​

ViBiCloud started Commonwealth Bank’s journey with assessments, what kind of workload can be onboarded to Azure, offer the Platform as a Service (like Azure SQL, Azure MySQL), or even custom solution with other software like RedHat Enterprise Linux, OpenShift Container Platform, etc, as the migration plan to modernize their infrastructure.​

For the migration, Azure Migrate was being used. The migration itself was done in several batches to keep the disruption in development activities minimum. Once migration was done, Azure Monitor, Azure Defender, and Azure Backup was also set up to further monitor, secure, and failsafe to the development environments being migrated. With such keepers in place (Monitor, Defender, and Backup), along with SLA guarantee from Azure, Commonwealth Bank Indonesia’s team has a better peace of mind in utilizing their Azure environment.​

Result

Result Commonwealthbank man

As the FSI company with the strict compliance to adopt cloud technology, Commonwealth Bank succeeded in adopting Cloud Technology as their infrastructure to support their business. Transforming was never easy, and Commonwealth Bank Indonesia realized that.

With expanding and diversification for their development environment to the cloud, Commonwealth Bank Indonesia can now perform new development initiatives in a faster period of time. 

Result Commonwealthbank man

As the FSI company with the strict compliance to adopt cloud technology, Commonwealth Bank succeeded in adopting Cloud Technology as their infrastructure to support their business. Transforming was never easy, and Commonwealth Bank Indonesia realized that.

With expanding and diversification for their development environment to the cloud, Commonwealth Bank Indonesia can now perform new development initiatives in a faster period of time. 

New servers can be available for them on-demand, and existing migrated environment can run whenever they want to without needing to worry for capacity. Also, during this pandemic situation, development activities can continue to run more flexibly as it is separated from production environment (which typically has more strict security enforcements in place).

At the end of the day, Commonwealth Bank Indonesia can be more agile in their development processes, which may impact their time to market for new or improved services.

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